WhatsApp is all set to release its new Application called WhatsApp Business exclusively for business persons. It is named as “WhatsApp Business” in google play store and it is a new APK file different from the current regular WhatsApp application. So we can manage our personal and business profiles separately.
New Business app comes with a new logo similar to regular WhatsApp. The calling symbol image is replaced with “B” in the Business app.
The app is under testing in its Beta version. The company has given the app to a group of app testers to give feedback about the performance of the app.
It comes with a number of new features. Chat migration, the creation of Business profiles, Statistic, Auto responses etc. The app will ask you for the category of your business profile. You can add a business description, Address, Website and other information while you create the profile.
One of the main attraction is that we can create a Business profile with landline numbers also. This feature is not availale in the current app. Which will make a revolutionary change in business area
The app gives an option called Statistics, there you get the total number of messages sent, delivered, read, and received.
An important feature is that it offers a verification of your account like facebook, twitter verified accounts. A status badge will be displayed on your profile to indicate that the profile is verified. This is what basically customers will see when they try to contact you.
Another feature is that the automated responses that your customer get when you are not available for response. This response message can be personalized with text and emojis.
WhatsApp is expected to release this Business version soon after the beta version testing. It is going to help small as well as medium businesses for their interactions with clients.